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Privacy Policy

Collection of Personal Data

Kids Horizon Limited ("Robocar POLI Playhouse", “Playhouse”, "we", “us”, or “our”) collects personal data that we believe to be relevant and required to provide the best service to you.

Our services include, but are not limited to, the following:

  • Processing your online play session or lesson reservations

  • Responding to your enquiries, concerns, or complaints

  • Direct marketing, such as delivering news, offers, and promotions relevant to you

  • Providing up-to-date information regarding upcoming play sessions, lessons, events, and parties

Our services include, but are not limited to, the following:

All direct marketing activities will be relevant to current Robocar POLI Playhouse events, promotions, and updates. Kids Horizon Limited will endeavour to limit all direct marketing activities to contain material strictly relevant to you personally.
If you prefer your personal data not to be used for the purposes of direct marketing activities, please send an email to www.robocarpoliplayhousehk.com containing the following information:​

  • Your name

  • Your related information

  • Your intention to opt-out of Kids Horizon Limited's direct marketing activities

Accuracy of Your Personal Information

We will, to the best of our ability, keep your personal data accurate and up-to-date.
We rely on you to disclose all material information to us and to inform us of any errors or changes to such information.
If you would like to notify us of any changes, such as a change of your contact number, please submit these changes via your login portal or by emailing us at contact@robocarpoliplayhousehk.com

Disclosing Your Personal Information

We keep all personal data strictly confidential and will not disclose personal data outside of Kids Horizon Limited unless we have your consent or are required to by law. We may transfer your personal data to third parties, such as employees or related companies (including subsidiaries and associated companies), as necessary to provide the best service to you.

Protecting and Retaining Your Personal Information

We maintain appropriate security systems to prevent unauthorised access to all personal data. We retain personal data for no longer than is required to fulfil the purpose or any directly related purposes for which the data is to be used, subject to legal, statutory, and regulatory requirements for the retention of data.
If you have any questions or concerns regarding Kids Horizon Limited’s Privacy Policy, please feel free to contact us at contact@robocarpoliplayhousehk.com

Statement on Photography and Videography

Kids Horizon Limited may occasionally take photographs and videos of customers and employees in our Playhouse. Such photographs and videos may be published and viewed by the general public in hard copy, via electronic media, or on our website.
If you object to your or your child’s photograph being published or wish to restrict its use, please notify us at contact@robocarpoliplayhousehk.com with the following information:

  • Your or your child’s name

  • The photos/videos in question (if available)

  • Your contact number 

  • Your intention to opt-out or restrict the use of your or your child's photograph for promotional purposes

Cookies

We use cookies to analyse web page traffic and improvements to better tailor the website to user needs. Cookies are small text files that are placed on your computer by websites that you browse. They give us useful information to make a better website for users by monitoring which pages you find useful and which you do not.
We only use this data for statistical analysis purposes.
This website uses Google Analytics, a web analytics service provided by Google, Inc., to monitor and evaluate site usage. Google Analytics uses cookies to analyse how visitors use the site in the aggregate. It does not collect personally identifiable information.

Changes to This Privacy Policy

By accessing or browsing this website, you signify your agreement to the Privacy Policy Statement of Kids Horizon Limited. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy Statement at any time without prior notice. We encourage you to check this webpage occasionally to ensure that you are aware of the most recent terms.
If you have any questions or comments about our Privacy Policy Statement, please write to us at contact@robocarpoliplayhousehk.com

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